Due to the nature of handcrafted furniture, there may be a difference of up to 1" inch compared to the listed dimensions. Slight variations in colour, texture, and shape may also occur for each piece which contributes to the uniqueness of handcrafted furniture.
Pilling is a normal characteristic of knit upholstery fabrics. Pilling occurs when loose surface fibers are exposed to friction during everyday use, causing small fiber balls to form on the fabric.
Pilling is not a defect as the fabric structure, seams, and overall upholstery remain intact. Pilling is a cosmetic effect caused by normal wear and environmental factors which do not impact the comfort, performance, or durability of the sofa.
It is important to keep the home and office where your furniture is placed properly humidified. Natural products such as leather require a reasonable level of temperature and humidity. Position your leather furniture away from direct sunlight, high-wattage lights, heating and air conditioning registers. These remove necessary moisture from leather that may cause additional cracks or splits.
It is important to remember that due to its genuine features, leather has natural wrinkles as well as color and texture variations. No two pieces of leather are the same; they all have slight variances of color and grain. There are four main characteristics or “blemishes” of natural leather: scratches, wrinkles, insect bites and natural healed scars.
All high-quality leathers will stretch and form comfort creases over time. Puddling can even occur as early as the first day, when the seating areas do not appear as tight as they did when purchased. This is as a result of the stretching that occurs over time. Puddling is natural and expected; it does not indicate a fault with the leather. It is important to note that puddling does not affect the integrity or durability of your furniture—it's just a sign that your sofa has seen some use.
If one particular seat or back becomes ‘worn in’ or the seat’s firmness changes, these are normal occurrences for all upholstered furniture. In order to ensure that cushions return to their intended look, you can simply model or smooth the cushions by hand. Do not drag the sofa on rough surface, such as carpets, floors covered with blankets, etc. Slowly lift up the sofa and move it even on smooth surface. Do not jump on the sofa, or sit on the arm or back. If the sofa needs to be moved, avoid lifting from the armrest and arm pillows, the correct way to move the sofa is by lifting from the base or underside of the arms. Never move the sofa by pushing or pulling it.
Following are some tips on how to preserve the look of your furniture. Furniture in daily use is exposed to various strains caused by external factors, for example body oils, perspiration, general wear and tear and color transfer from jeans.